Last updated: 2026-05-31
Who we are
Data controller — SIA E24 BALTIC, Reg.No. 44103130439, registered office Krāslavas iela 14-1, Rīga, LV-1003, Latvia. Contact: info@e24.lv, phone — noklikšķiniet, lai redzētu numuru.
Legal basis for processing
We process personal data based on Regulation (EU) 2016/679 (GDPR), Latvian Personal Data Processing Law, as well as the data subject's consent, contract performance, or legitimate interests.
What data we collect
- Contact details: name, email, phone (when filling forms)
- Payment data: billing details (for license purchasers only)
- Technical data: IP address, browser type, log timestamps
- Cookies: see Cookies Policy
Processing purposes
- Product and support delivery
- Contract performance (invoices, license, updates)
- Latvian accounting law compliance (invoice retention 10 years)
- Marketing — only with explicit consent
Retention periods
Contract data — 10 years (Latvian law). Contact forms — 1 year. Cookies — see Cookies Policy.
Data sharing
Data is not shared with third parties, except: banks for payments (Industra Bank, Paysera), Latvian state authority legal requests. All processors are bound by DPA agreements.
Your rights (GDPR)
- Right of access (Art. 15)
- Right to rectification (Art. 16)
- Right to erasure / right to be forgotten (Art. 17)
- Right to restriction of processing (Art. 18)
- Right to data portability (Art. 20)
- Right to object (Art. 21)
- Right to withdraw consent at any time
- Right to lodge a complaint with the supervisory authority: Datu valsts inspekcija (dvi.gov.lv)
Security
We apply technical and organizational measures: SSL/TLS, password encryption (bcrypt), access control, regular security audits.
Privacy contact
For all data processing matters: info@e24.lv.